Responsible Gambling at RocketPlay
At RocketPlay, we are committed to providing a safe and enjoyable gaming environment. We believe that gambling should remain a form of entertainment, not a source of stress or financial difficulty. This page outlines the tools and resources available to help you stay in control.
Our Commitment
RocketPlay promotes responsible gambling practices and encourages all players to gamble within their means. We provide several features designed to help you manage your gaming activity and maintain healthy habits.
Self-Management Tools
We offer a range of tools that you can activate directly from your account settings:
- Deposit limits (daily, weekly, or monthly)
- Wager limits to control how much you bet
- Loss limits to cap potential losses over a set period
- Session time limits and reality check reminders
- Cooling-off periods for short breaks from gambling
- Self-exclusion for longer periods when needed
Recognising Problem Gambling
It is important to be aware of warning signs that gambling may be becoming a problem. Consider the following questions:
- Do you spend more money or time gambling than you intended?
- Do you chase losses by continuing to play after losing?
- Has gambling affected your relationships or daily responsibilities?
- Do you borrow money or sell possessions to fund gambling?
- Do you feel anxious, irritable, or restless when not gambling?
- Do you gamble to escape problems or relieve negative emotions?
If you answered yes to any of these, we encourage you to use our responsible gambling tools or seek professional support.
Self-Exclusion
If you feel you need a break, RocketPlay allows you to self-exclude from the platform. During the self-exclusion period, you will not be able to access your account or place any wagers. You can request self-exclusion by contacting our support team.
Self-Exclusion Periods
| Short-term | 24 hours, 48 hours, or 7 days |
| Medium-term | 1 month or 3 months |
| Long-term | 6 months or indefinite |
Protection of Minors
RocketPlay strictly prohibits underage gambling. All players must meet the minimum legal gambling age. We carry out age verification checks and reserve the right to request documentation at any time. We also recommend that parents and guardians use parental control software to prevent minors from accessing gambling websites.
External Support Resources
Professional help is available if you or someone you know is struggling with gambling. The following organisations offer free, confidential support:
Get Your Bonus Now!- Gamblers Anonymous
- GamCare
- Gambling Therapy
- National Council on Problem Gambling
Tips for Responsible Gambling
- Set a budget before you start playing and stick to it
- Never gamble with money you cannot afford to lose
- Take regular breaks during gaming sessions
- Avoid gambling when under the influence of alcohol or when emotionally distressed
- Treat gambling as entertainment, not as a way to make money
Contact Us
If you have any questions about responsible gambling or need assistance with any of the tools mentioned above, please reach out to our customer support team. We are available around the clock to help you maintain a safe and enjoyable experience at RocketPlay.